GIST Impact joins QA’s “When Technology Goes Wrong” podcast to discuss the state of diversity, equity, and inclusion in the tech sector.
We recently joined QA’s podcast series, When Technology Goes Wrong, for an episode exploring “When Diversity Gets Left Behind – DEI Failures in Tech.”
Our Chief Growth Officer, Mahima Sukhdev, shared her insights with QA’s Paddy Dhanda on how the tech industry’s rapid pace of innovation can sometimes overlook equity, diversity, and inclusion — and why that matters for both people and performance.
Why DEI is more than a checkbox
In the conversation, Mahima highlighted how many organisations still treat DEI as a side initiative rather than a structural priority. Metrics tend to focus on intent (“we delivered DEI training”) rather than impact (“our products now serve previously excluded users”).
The episode unpacks:
• Why DEI is still treated as optional
• The difference between intention and impact metrics
• Real-world examples of product failures due to lack of diversity
• How ESG frameworks and AI can drive accountability
• What individuals can do to challenge bias in the workplace
Connecting DEI to GIST Impact’s work
At GIST Impact, we help organisations measure what matters — across climate, nature, and social impact. Our approach applies the same science-based, data-driven methodology that underpins environmental and impact analytics to the social dimension of ESG, including DEI.
By combining traceable data, impact quantification, and forward-looking analysis, we help companies move from reporting to real outcomes — whether that’s reducing inequality in the workplace, strengthening inclusion across supply chains, or identifying new markets through equitable innovation.
The takeaway for tech and ESG leaders
Diversity and inclusion aren’t just social imperatives — they’re strategic advantages. When organisations understand and act on the data behind DEI, they unlock stronger teams, more resilient innovation, and better business performance.
Recap the full conversation on QA’s When Technology Goes Wrong podcast, below.
